When you’ve been in the hospitality industry as long as we have, you’ll know that the difference between a good enquiry process and a great one isn’t just about the tools you use – it’s about how those tools work for you.
Our tech team has been adding new features so quickly lately that I’m genuinely struggling to keep up! These are game-changing updates, and I cannot wait to walk you through them all, and the best part? I’ll show you exactly how to set every single one of them up.
So, what’s new? Let me give you the headlines…
First up, Custom Enquiry Fields
Did you know that you can add up to three bespoke fields to your enquiries? This means you can capture specific details you need, like packages or preferred venue spaces, type of wedding etc. No more workarounds, no more missing information.
Then there’s Multiple Appointments
Add every touchpoint to an enquiry, from menu tastings to final details and even post-wedding meetings to get those vital reviews and testimonials.
All complete with automatic email confirmation too. Every appointment is fully tracked and fully reportable.
The Long Lead Nurture Status & WedMaiL
Worried about couples going quiet? The Long Lead Nurture Status & WedMail Cadence has you covered. Enquiries automatically move to Long Lead status after a set period and trigger a dedicated email cadence…
So no couple ever slips through the cracks again.
Checklist Templates
Checklist Templates let you build your own workflow of timely reminders, keeping you and your team on track at every stage of the enquiry journey.
Wedtext
And if you’ve ever wished you could message couples directly without picking up your phone, WedText is the answer – WhatsApp and SMS fully integrated into WedPro, with OOO responses and complete message traceability.
Our Website Enquiry Forms just got a serious upgrade too!
Fully customisable design allowing you to create forms that reflect your venue’s unique brand and enquiry process. Personalise colours, styling, messaging, and questions to deliver a seamless experience that feels like an extension of your website.
Capture the information that matters most to your team with tailored fields and questions, while smart conditional emails automatically adapt based on the responses couples provide.
And currently in Beta Testing…
Meta Ads Integration and Outlook Integration. Trust me, you’ll want to know all about those.
Here’s how to get the most out of all of this… 👇
Every Wednesday at 12 noon, I host my Live Build-Along Sessions. It’s your chance to see these features, ask questions in real time, and build your WedPro setup alongside me. Whether you’re brand new or a seasoned pro, there’s always something to take away.
Join my next session and let’s make your venue’s enquiry process the best it’s ever been.
#WinningWednesdays – Hope to see you there!
If you want to see how this works in practice, book a demo with the WedPro team and see how you can turn your data into more confirmed bookings.
FOR MORE EXPERT ADVICE AND INSIGHTS INTO INDUSTRY TRENDS SUBSCRIBE TO OUR NEWSLETTER, FIND US ON INSTAGRAM AND FACEBOOK, OR CONNECT WITH US ON LINKEDIN.
