Hosted by the Institute of Hospitality Midlands UK, our CEO Ciara Crossan joined a virtual event to discuss what our guests will be looking for when hospitality and events return.
What was discussed?
- Can we expect social distancing be the norm for the immediate future?
- Should we be driven by the Government Guidelines, or what guests are demanding beyond guidelines?
- Will masks be enough instead of social distancing?
- What about Buffet service?
- How can we communicate as an industry.
- How can we find the positivity needed so we can gather, and have some fun and deliver a great service?
- How can we support our staff in the return to work.
Find what the panel says about these questions and more.