We have some wonderful news that recognises our standing as a reputable company within wedding hospitality and underscores our commitment to providing the best experience possible for our customers. It is with great pleasure that we announce the integration of our interactive enquiry form and showround request form on the official www.BestWestern.co.uk website!
“This latest development is a significant stride forward in our partnership. Our journey with Best Western has been nothing short of remarkable, as they were some of our first clients when we expanded into the UK back in 2011. The independent hoteliers that make up the BW family have become longstanding and valued clients and friends over the last 10 years. This latest milestone is a testament to our commitment to delivering exceptional service for our customers and the strength of our standing with such a well-regarded brand,” says Ciara Crossan, Founder and CEO of WeddingDates.
Our journey alongside Best Western began in 2011, and over the course of the past 12 years, our connection has evolved into a strong and enduring partnership. From being dedicated supporters of the Annual Members Conference (AMC) and the Sales, Marketing, Revenue and Distribution Conference (SMRDC) conferences to nurturing long-lasting relationships within the BW family, every step of this journey has been meaningful and impactful for us.
Best Western: A Global Hospitality Giant
Best Western GB is part of Best Western International, which was founded in 1946 in Phoenix, America, and has since expanded into over 80 countries worldwide, with more than 4,000 independently owned and managed properties. Best Western hotels are known for their unique and diverse character, offering customers a wide range of choices. While each hotel is distinct, they share an unwavering commitment to delivering exceptional quality, value, and service standards for every guest.
Enhancing Customer Experience And Streamlined Workflow for Venues
By linking our interactive enquiry form and showround request form to the Best Western website, we are further enhancing our offerings to our valued Best Western customers by providing an additional facility on their main parent brand website. This development translates into an additional channel for couples who are interested in hosting their wedding at the venue to easily reach out and initiate contact.
One of the most exciting features of this integration is the immediate response couples receive when they submit enquiries through these forms. This response is not just prompt; it’s also personalised, ensuring that each couple feels acknowledged and valued right from the start. Alongside this response, the wedding brochure will be attached, offering a comprehensive glimpse into the possibilities that await. All the enquiries submitted through these interactive forms, including both the enquiry and showround request forms, will be seamlessly pulled into each venue’s dedicated WeddingDates dashboard. This consolidation ensures that you have a centralised hub for managing and tracking all incoming enquiries, making your workflow more efficient and organised.
As we move forward with this enhanced integration, we want to express our deep gratitude to our customers for their ongoing support and trust. It’s the partnerships we’ve built and the relationships we’ve nurtured that drive us to continually innovate and provide exceptional service. Together with Best Western, we are excited to embark on this new chapter, where your success is at the heart of everything we do.
Furthermore, we look forward to attending the 2023 Best Western SMRDC on Thursday, 28 September.
“We’re eagerly looking forward to the upcoming conference. It’s an event brimming with insights and networking opportunities. If you’re attending, Carys and I would love to meet in person and share our latest developments. Feel free to reach out beforehand to schedule a meet-up. Let’s make the most of this opportunity to connect and collaborate,” says Alix Matania-Allerton, Sales Manager for WedPro.
We’re deeply thankful to our customers for their unwavering support, and together with Best Western, we’re excited for this new chapter where our customer’s success remains our top priority. Here’s to many more years of celebration and shared moments.